FAQ

What is RubyCash?

RubyCash is an online platform for secure and convenient cryptocurrency exchange. We offer fast and reliable exchanges, ensuring the security and satisfaction of our users.

Does RubyCash have a referral program?

Yes, we have a referral program where you can earn rewards for inviting new users. Details are available in your personal account.

How long does the exchange take?

The exchange typically takes 10 to 30 minutes. In some cases, processing time may increase due to network congestion.

How can I contact support?

You can contact our support team via the online chat on the website, through our Telegram listed in the site header, or by email in the “Contacts” section.

What are the exchange fees?

It depends on the exchange direction, but the average fee is 0.2%.

What cryptocurrencies can be exchanged on RubyCash?

More than 400 cryptocurrency pairs are available for exchange on our platform. You can choose any of the available pairs on the homepage.

Can I cancel an exchange request?

If you have made a payment and need to cancel the request, please contact our support team as soon as possible, and we will do our best to cancel the request.

What security measures are applied at RubyCash?

We apply advanced security measures, including data encryption and two-factor authentication, to ensure maximum protection of your funds and data.