For competent authorities

For law enforcement and governmental agencies only.

1. Introduction

When necessary, RubyCash will respond to requests from authorized law enforcement officers with verified credentials. We will review each case and provide assistance as required, in accordance with our Terms of Use, our Privacy Policy, and any applicable laws and regulations. This Law Enforcement Request Guide explains how authorized law enforcement officers may reach out to us and request information regarding RubyCash clients.

2. Law Enforcement Requests

We are responsible for processing law enforcement requests from all jurisdictions in accordance with our Terms of Service, Privacy Policy, and any applicable laws and regulations. If you are an authorized law enforcement officer, please send all law enforcement requests to RubyCash at info@rubycash.org. We make every effort to respond promptly to emails. If you do not receive a response, please check your email’s spam folder. If applicable, when cross-border law enforcement agencies are involved, refer to relevant applicable documents related to mutual legal assistance agreements.

3. Required Information

• Name of the law enforcement agency;

• For us to consider the request, law enforcement officers must submit it:
  – from an official government domain email address, accompanied by documentary proof of their authority as a representative of the law enforcement agency to make such a request (e.g., a photograph of the authorized officer’s badge);
  – specifying the requested actions in the “Subject” line; and attaching a signed court order and/or an official letter from the law enforcement agency stating:
  – the full name of the law enforcement agency and its legal authority to make such a request in conjunction with courts of proper jurisdiction, including supporting documentation;
  – official contact information (email address and/or phone number);
  – a chronological overview of the investigated alleged incident, including material case facts, indicating the following factors where possible:
  – all involved wallet addresses and transaction hashes (“TXIDs”), starting from the first transaction reported by the alleged victim (indicate token type and amount for each transaction, as well as the relevant blockchain) (“First Transaction”), and tracing how this transaction connects to RubyCash;
  – for complex cases, provide the total amount (in tokens and approximate USD value), as well as a breakdown for our understanding;
  – your investigative findings to date, including information about the alleged perpetrator and the circumstances under which the alleged victim was persuaded to execute the First Transaction;
  – all requests and attachments must be submitted in English;
  – all relevant wallet addresses and transaction hashes must also be provided in a text document or a copyable PDF format.

4. Emergency Law Enforcement Requests

For exceptionally urgent requests, such as those involving a risk of death or serious physical harm to an individual, please indicate URGENT REQUEST in the subject line.

5. Disclaimer

https://rubycash.org/ makes every effort to collect and provide information to competent authorities to the fullest extent possible; however, https://rubycash.org/ does not assume any responsibility or provide any guarantees regarding the accuracy, adequacy, or completeness of the information provided in response to a request. Please note that any deficiencies in the information are possible and may arise from various causes, including human error, hardware and software deficiencies, and failures, but are not limited to these.

Correspondence regarding requests from competent authorities is confidential and privileged and may only be used for the purposes of the request.